What types of images can I send?
We accept:
Photographic negatives and transparencies
Original photo prints
Digital images (via email or CD/DVD)
For digital files: Save as JPG (2MB-10MB file size). Posted CDs should use protective packaging. Contact us to verify file compatibility.
Do you accept images from digital cameras?
Yes. Ensure your camera is set to maximum resolution to prevent pixelation when enlarging. Our team will advise if your image quality is insufficient for your desired size.
Do I need to own the image I send?
You must either:
Hold copyright to the image, or
Have written permission from the copyright holder.
We reserve the right to refuse prints of potentially offensive material.
What is gallery wrap/wrap options?
Gallery wrap folds the image around the frame edges. Requires 1.75" bleed on each side for seamless continuation of your design.
What frames do you use?
Lightweight FSC-certified wooden frames
18mm or 38mm depth options
Angled profile to minimize canvas contact
How do you protect your canvases?
UV-resistant pigment inks
Dust/scratch/water protection
Foam-wrapped and shipped in reinforced boxes
Will my canvas fade?
Our archival-quality inks provide fade resistance for up to 75 years.
When will I receive my canvas?
Standard production time: 5 working days after order/payment confirmation.
Do you return original images?
Yes, but we recommend keeping copies. Originals are returned separately - we cannot be liable for loss/damage in transit.
Can you manipulate images?
Our design team can:
Convert to black & white
Color correct
Repair damage
Adjust contrast
Final quality depends on the original image's condition.
How should I hang my canvas?
All canvases are ready-to-hang. Use:
Picture hanging pins, or
Screw and wall plug
Avoid electrical wires/pipes when installing.
What if I'm not satisfied?
Contact us within 5 business days at sales@digitalimagelounge.co.uk. For damaged deliveries:
Note damage on carrier's paperwork
Email us immediately
Return if necessary
Can I buy gift vouchers?
Yes - redeemable across all products (see Terms & Conditions).
